What can you do with this integration?
- Collect orders online: Accept credit card, debit card, and Mercado Pago account balance payments directly from your store's checkout.
- Automatic surcharges and discounts: Set up surcharges or discounts by payment method. They are applied automatically at checkout.
- Edit orders and adjust payments: If an order changes, you can request the difference or refund the excess with one click.
- Real-time payment tracking: View the status of each online payment directly in your order list, with filters by payment status.
Activate it in 3 steps
- Enable Mercado Pago: In the WHOLESALE section of your admin panel, click ENABLE MERCADO PAGO.
- Link your account: Follow the steps in Mercado Pago to connect your account. It's quick and secure.
- Create your payment methods: All payment methods you create with "Mercado Pago" in the name will automatically generate the payment button at your customers' checkout.
Once connected, you can disable the payment system at any time with the same button.
Surcharges and discounts by payment method
You can add surcharges or discounts to any payment method, including Mercado Pago. This lets you adjust the total based on how your customer pays. Once configured, they are displayed automatically at your store's checkout.
How the payment system works
Wholesale orders can change: products get added, out-of-stock items are removed, or a different payment method is chosen. The integrated payment system covers all these scenarios:
1. Online payment
When a customer places an order and chooses to pay online:
- Payment completed: The order appears as ACCREDITED. The total was paid and no action is pending.
- Payment not completed: The order appears as INCOMPLETE. You can send the customer an email from the order so they complete the payment.
2. Request outstanding balance
- If you edit an order and add more products, the difference is calculated automatically when you save. You can request the customer to pay the outstanding balance.
- The order is classified as INCOMPLETE in the order list.
3. Partial refund
- If you edit an order and remove items (due to stock shortage, for example), a balance is generated in the customer's favor. You can refund the money with the refund button.
- The order is classified as EXCESS in the order list.
4. Cancel order and full refund
- If you decide to cancel an order that was already paid, it is canceled and a balance is generated in the customer's favor. You can refund the full amount to complete the cancellation.
5. Resolve with another payment method
- If you decide the payment will be made by another method, click Cancel Online Payment inside the order. The order is automatically classified as RESOLVED in the order list.
Payment control and tracking
On the ORDERS screen, once Mercado Pago is activated, an online payment column appears with the status of each payment. You can filter orders by payment status for full control over your collections.
