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Online collections through Mercado Pago

(Made for wholesalers)

What can I do with this integration?

• Collect your orders online using Mercado Pago money and credit or debit cards. See all payment options here.
• Generate surcharges or discounts on your payment methods through Mercado Pago.
• Edit orders and refund or request money differences.
• Know the online payment status of your orders.

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How to use this integration?

1. In the WHOLESALE section of your administrator, you now have the option to ENABLE MERCADO PAGO.
2. Click on this option, follow the steps in Mercado Pago and your account will be linked to make payments. It's so easy!
3. All payment methods that you create and that contain the word “Mercado Pago” in their name will generate the payment button at the customer's checkout when they choose these payment option (s).

Once connected, if you later want to disable the payment system, you do so with the same button.

Add Surcharges or Discounts

• You can add surcharges or discounts to all payment options, including payment by Mercado Pago. This will add a surcharge or discount to the total amount to be paid for the order.
• These options, once saved, will be available to your customers at the checkout of your store.

To see more about payment methods go here

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Understanding how to use the payment system:

We know that your wholesale orders may change. Therefore, the payment system includes the possibility of:

1. Charge online
2. Request an outstanding balance of money
3. Refund partial money
4. Cancel an order and refund the total
5. Resolve an order using another payment method

1. Charge

When a customer places an order and requests to pay online, there are two scenarios:

• Place the order and complete the online payment:

• In this case, you will see the order as ACCREDITED, which means that the total amount of the order was paid.

• You place the order and do not complete the online payment:

• In this case, you will see the order as INCOMPLETE, which means that the order was not paid, but it allows you to send him an email to pay for it if you enter the order.

2. Request an Outstanding Money Balance

• When editing an order, you can add more products and, when you save, the difference to be paid will be calculated and will allow you to request the outstanding money from them.
• The order will be classified as INCOMPLETE in the order list.

3. Refund Partial Money

• If you edit an order and remove items that for some reason are not available, saving the change will generate a balance in favor of the customer.
• You can refund your money with the refund button. The order will be classified as EXCESS in the order list.

4. Cancel an Order and Refund the Total

• If you decide to cancel an order that was paid, it will be canceled and a balance will be generated in favor of the customer.
• You can refund the full amount of money to the customer and thus cancel their payment.

5. Resolve an Order by Another Payment Method

• You may decide that the payment will be made by another means.
• In this case, click Cancel Online Billing within an order, and the order is automatically classified as RESOLVED on the order list.

Online Payment Control and Tracking:

On the ORDERS screen, once this function is activated, you will see the online payment column with the different payment statuses for each order so that you can give them control and follow-up. You can also filter orders based on payment status.

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