We're here to help, on every channel.
At VentasXMayor you are not alone. Our support combines artificial intelligence technology with specialized human care to accompany you at every stage of your wholesale business.
AI SUPPORT
Solve technical, commercial and operational inquiries with our trained AI support available 24/7 via chat or voice messages, within your store.
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Instant and contextual help, without tickets or waiting.
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Continuous learning based on your real needs.
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Connected to documentation, tutorials and knowledge base.
HUMAN SUPPORT
A real team, with experience in wholesale businesses, accompanies you on a daily basis.
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Support via WhatsApp, email or video call.
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Case monitoring and personalized assistance.
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Initial training, technical support and continuous improvements.
RESOURCES ALWAYS AVAILABLE
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Help Center with step-by-step tutorials, explanatory videos and clear documentation.
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Tailor-made training for you and your team, with a focus on making the most of the platform.
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Educational content constant to improve your sales and automate processes.
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Each new function is accompanied by practical guidelines within the system.