Wholesale customer portal | VentasxMayor
CUSTOMER PORTAL

“Where's my order?” no longer arrives on WhatsApp.

Every approved buyer gets an account in your store: they see their orders with each one's status, repeat the last one in a click, keep their data and addresses, and ask to be told when a product is back. What they ask you on chat today, they solve on their own.

Talk to a specialist Free · you choose the day and time
Try a demo for my industry
Store · My accountInteractive example

Tap “Order again”

FontanaEl Faro Stationery
Log out
My ordersBuild an order in Pro Mode
This month you saved $3,400$35,900 in your latest orders
#1042Preparing Sep 2 · 3 products $38.709
#1037Delivered Aug 27 · 2 products $135.490
#1029Delivered Aug 18 · 4 products $54.063
My profileEdit
Contact
El Faro Stationerycompras@elfaro.com
Delivery addresses + Add
Downtown store · Av. Mitre 1200Warehouse · Route 9 km 12
Fingerprint or face login
◉ Enabled on this device
My alerts

We'll email you when these products are back in stock.

Tempera 250 g · GreenRestock alert activeCancel
A4 80 g paper reamRestock alert activeCancel

Try it: the three tabs are the real ones in the buyer's account. Mockup with sample data.

EVERY ORDER, WITH ITS STATUS

The customer sees where their order is before asking.

Tracking states are your operation's own — received, preparing, shipped, delivered — and every change reaches the customer by email and stays in their account, with the order detail and its receipts.

  • Your own states: you define them; a distributor doesn't track like a manufacturer.
  • Full history: who changed what and when, visible to your team too.
  • Automatic emails with your brand at every step: received, edited, shipped.
See order management on the business side →
My account · Order #1042Example
ReceivedSep 2 · 09:42
PreparingSep 2 · 14:10
ShippedSep 3 · Transporte Sur
Delivered
Tempera 250 g · Blue × 24$25.704
A4 ruled notebook × 30$9.870
Markers ×12 · 5 packs$3.135
Total · Check · Warehouse pickup$38.709
📄 Receipt↻ Order again
THEIR DATA, THEIR BRANCHES, THEIR ACCESS

A profile the customer keeps up on their own. And a door with no password.

Legal name, tax data, phones and every delivery address they need: one store, three, a warehouse. They get in with an email link or the device's fingerprint. And they see, in their profile, the payment and shipping terms you agreed.

  • Several delivery addresses, pickable at checkout: each branch gets its own.
  • No passwords: magic link, social login, or fingerprint and face from their own phone.
  • Terms in plain sight: what you wrote on their card — payment, shipping, invoicing — they read in their profile and on every order.
See passwordless access →
Store · Log inInteractive example

Tap the fingerprint

IN YOUR STORE'S DESIGN

Four account layouts. Texts and orders stay the same.

From the store editor you pick how the customer area looks: tabs, sidebar, branded portal panel or minimalist. And with “customer view mode” you walk through it exactly as each buyer sees it, without creating orders.

See the store designer →
Editor · Screens · My accountInteractive example

Pick a layout

My ordersMy profileMy alerts
My orders
AROUND THE ACCOUNT

Everything a B2B buyer needs to trust you and come back.

Order againThe whole previous order, in the bag, in one click. The weekly restock stops being typed by hand.
Restock alerts“Tell me when it's back”: the customer signs up and gets the email when the product is back in stock.
Portal pages“How to buy”, “About us”, contact with a form, and the legal pages generated on their own.
Emails with your brandRegistration, approval, order received, edited, shipped: they go out on their own, from your domain.

FAQ

What does the customer see inside their account?
Three tabs: My orders, with each one's status, the reorder button and how much they saved this month; My profile, with their data, delivery addresses and the agreed terms; and My alerts, with the products they asked to be notified about when back in stock.
Can they repeat a previous order?
Yes. “Order again” loads the bag with the same products and quantities of the chosen order; the customer adjusts what they want and confirms. They can also build the order in Pro Mode, the table for large quantities.
How do they know their order moved forward?
Every status change — received, preparing, shipped, delivered, or the ones you define for your operation — reaches them by email with your brand and stays in the order detail inside their account.
Can they have several delivery addresses?
Yes. They add, edit or remove addresses from their profile and pick where each order goes at checkout. Handy for customers with several branches or a central warehouse.
Do they need a password?
No. They get in with a link sent by email, with their Google or Microsoft account, or with their device's fingerprint or face. The password is still there for whoever prefers it.
Can I see the store as a customer sees it?
Yes, from the store editor with “customer view mode”: pick a customer or a price list and walk through catalog, bag and account as they do, without creating orders.

Keep exploring

Passwordless accessThe customer gets in with a link or their fingerprint. Pro ModeThe table for large orders. Order managementThe states the customer sees, on your side. Store DesignerThe store this account lives in.
How many “where is it?” do you answer a week?

Give every customer their account, and let the answer already be there.

Request a demo Free · you choose the day and time