BUILDERS MERCHANTS, HARDWARE STORES AND DISTRIBUTORS

A screw sells one at a time, by 500 and by pallet.

And each pack has its own per-unit price. The customer sees all three ways on the same page, with the selling multiple the item requires, and the whole catalog is searched by size instead of browsed category by category.

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HOW A HARDWARE STORE BUYS

There isn't one price. It depends on how they take it.

A hardware item sells loose to whoever restocks two, by the box to whoever supplies a jobsite and by the pallet to whoever resells. Three prices for the same product, and until now they lived in three separate lists.

Self-drilling screw 8×1/2 · product page

Choose how they buy itthe per-unit price drops with the pack

Per unitminimum 25, in steps of 25US$ 96each Box × 500factory-sealed packUS$ 39.000US$ 78 each Pallet × 20 boxes10,000 unitsUS$ 710.000US$ 71 each

The item sets the selling multiple, not the customer: if it goes in 25s, the cart won't take 30. Nobody orders half a box.

Size8 × 1/2" Materialzinc-plated steel Headhex with washer Units per box500

The spec sheet travels with the item. The customer doesn't call to ask the size or the material: it's right under the price.

Catalog · 14,200 items

Fourteen thousand items aren't browsed: they're searched. Whoever knows what they want types the size, loads quantities on the same screen and never opens a single product page.

WHAT HAPPENS TODAY

The four problems of selling hardware wholesale, and what answers them.

The customer orders 30 of something that comes in 25s and the warehouse improvises. The item enforces the multiple Each product declares its minimum and its step. The cart won't accept a quantity the pack doesn't allow, and nobody has to call to fix it.

With fourteen thousand items, the customer can't find what they need and ends up calling. It's searched by size, not browsed They type the size or the code and get six results with stock and price. They load quantities right there, without opening a single product page.

Every customer has their own list and the price changes with boxes or pallets. The price arrives already applied The buyer logs in and sees their list, with the per-unit price of each pack. Volume tiers apply on their own in the cart.

Size and material get asked over the phone, item by item. The spec sheet ships with the product Size, material, head, units per box: under the price, on the same screen where they load the quantity. The phone stops ringing for that.

THE DAY TO DAY

The counter keeps serving. What clears up is the phone.

Nobody stops serving whoever walks in. What ends is the order dictated over the phone, the list of codes on a scrap of paper and the stretch spent typing it in after closing.

✓The regular customer restocks their codes on a Saturday morning. ✓The rep loads the jobsite order from their phone. ✓The warehouse gets code and quantity, not a handwritten size.