Connect DUX Software with your wholesale store

What do you gain by integrating DUX Software with your store?

• Automatic orders: Every sale in your store goes straight to DUX Software. Zero manual entry.
• Prices always up to date: Change a price in DUX and it's automatically reflected in your online store every 10 minutes.
• Synced stock: DUX inventory syncs with your site every 10 minutes. Never sell what you don't have.
• Discounts included: Discounts applied by your customers in the store are reflected in the order inside DUX.

How does the integration work?

Orders

• When a customer buys from your store, the order is sent automatically to DUX Software.
• If you edit an order in your store before it's processed in DUX, changes sync automatically when you save.

Stock

• Stock is managed exclusively in DUX Software. Your store updates automatically.
• Stock levels sync every 10 minutes, always reflecting the latest information from DUX.

Prices

• Prices are managed only in DUX Software and automatically sync with your store every 10 minutes.
• ⚠️ Do not modify prices or stock directly on your website after activating the integration.

Discounts & surcharges

• Discounts applied by your customers in the store are reflected in the order in DUX Software.
• Requirement: For discounts and surcharges to work, you must create a product called "DESCUENTO" in DUX Software. The system uses that product to record discount amounts.

5 things you need to know before getting started

1. DUX Software is the master system Once the integration is active, prices and stock are modified only in DUX Software. Changes are automatically reflected in your store every 10 minutes.
2. SKU codes must match exactly When creating products in your store, use exactly the same SKU you have in DUX Software. If a code doesn't match, the system will reject the order and won't register it.
3. Products with options (color/size) If your product in DUX has variants, option names must match exactly with the DUX format: {COLOR}-{SIZE}. Leave the "option code" field empty in VXM; the system automatically assigns the DUX id_det_item as the option code.
4. Don't edit stock or prices in VXM With the integration active, any manual stock or price change in your store will be overwritten in the next sync (every 10 minutes). Make all changes in DUX.
5. You need a DUX account with API enabled Your DUX Software plan must include API access with an active token. Check it at: Settings → Company → API. See DUX API documentation.

How do you activate it?

Activation includes setup, technical support and launch. We take care of everything: we configure the integration to your needs and make sure it works perfectly from day one. To learn about pricing, contact us on WhatsApp.

Contact us to activate

Configuration options

When activating the integration, we define these parameters together with you:

• BRANCH ID: The identifier of the DUX Software branch your store will connect to.
• WAREHOUSE ID: The identifier of the DUX warehouse from which stock information will be taken.
• PRICE LIST ID: The identifier of the DUX price list that will be linked to your store prices.
• COMPANY ID: Your company identifier in DUX Software.
• VAT INCLUDED: Do the synced prices include VAT or not? We define this based on your tax setup.
• SURCHARGE PRODUCT CODE: The "DESCUENTO" (discount) product code in DUX Software, required for discounts and surcharges to be correctly transmitted in orders.

Products with options (color, size, etc.)

If your products in DUX have variants (sizes, colors, etc.), follow these rules for synchronization to work:

• Option name: Must match the DUX format exactly: {COLOR}-{SIZE} (for example: RED-M, BLUE-XL).
• Option code: Leave it empty in VXM. The system automatically assigns the DUX id_det_item as the internal code for each option.
• Product without options in DUX = without options in VXM. Don't create variants in VXM for a product that doesn't have them in DUX.