Let your wholesale buyers register in your store and customize the registration form to fit your business needs.
How it works
Wholesale buyers visiting your store can create an account by filling out a registration form. As an administrator, you can customize the fields requested and add extra questions to collect relevant commercial information.
The registration process works as follows:
- The buyer accesses the registration form from your wholesale store.
- They fill in the required fields (name or company name, email, password, and any custom fields you have configured).
- Depending on the configuration, the account is activated immediately or remains pending approval. In wholesale operations, it is common to require approval to verify that the buyer is a legitimate business before granting access to wholesale pricing.
Available options
- Form fields: customize what information you request from the buyer during registration. In wholesale businesses it is common to request tax ID (CUIT/CNPJ), company name, industry, business address, and billing details.
- Custom questions: add extra questions in different formats:
- Free text for open-ended answers (for example, "What products are you interested in?").
- Single choice to select one option from several (for example, business industry).
- Multiple choice to check several options (for example, product categories of interest).
- Account approval: require manual approval before granting access to wholesale pricing and catalog. This allows you to verify that the buyer is a genuine business.
Tips
- Request the tax and commercial information needed for invoicing (tax ID, tax status, billing address) at registration to avoid delays when processing the first order.
- Use custom questions strategically to segment buyers (for example, industry, company size, geographic zone, estimated purchase volume).
- Regularly check accounts pending approval so potential wholesale buyers are not left waiting. An unapproved registration is a lost sale.
- Balance the number of required fields: you need commercial data but an excessively long form can discourage interested buyers.
Registration form fields
The registration form displays a subset of the client profile. Fields marked as required must be completed before the registration can be submitted.
Fiscal information (required)
- Tax status (Condicion IVA) (select, Argentina only): The buyer's tax status. Options are: Responsable Inscripto, Monotributo, Sujeto Exento (can be hidden by admin), and Consumidor Final (can be hidden by admin). Most wholesale buyers are "Responsable Inscripto".
- Tax ID (CUIT/DNI) (text, required): Fiscal identification number. The label changes by country: CUIT (Argentina), CNPJ (Brazil), RUT (Chile), RFC/CURP (Mexico), NIT (Colombia/Bolivia), RNC (Dominican Republic), NIF (Spain). In Argentina, the field auto-validates against AFIP on blur and auto-fills the company name (Razon Social).
- Company name (Razon Social) (text, required): Legal business name. Auto-populated from AFIP when the tax ID is validated. Not shown if tax status is Consumidor Final. Disabled after AFIP validation.
Contact (required)
- Mobile phone (Celular) (phone, required): Mobile phone number with country code selector.
Contact (shown in profile mode, not always during registration)
- Trade name (Nombre Fantasia) (text): Brand or trade name. Not shown during initial registration.
- First and last name (Nombre y Apellido) (two text fields): Contact first and last name. Shown when public prices are enabled.
Custom registration questions (dynamic)
Questions configured by the business admin in the configuration settings. They can be:
- Free text for open-ended answers.
- Single choice (select dropdown).
- Multiple choice (checkboxes).
Questions can be marked as required or optional by the admin. V2 questions support the required flag; legacy V1 questions are all required.
Validation
The registration button is disabled until ALL required fields are completed:
- Company name (Razon Social) must not be empty.
- Tax ID (CUIT/DNI) must not be empty.
- In Argentina: tax status (Condicion IVA) must be selected AND the CUIT must be validated by AFIP.
- Mobile phone must not be empty.
- All custom questions marked as required must be answered.
When fields are missing, a red validation error box lists what still needs to be completed.