SaaS UE is a cloud ERP for small and medium businesses. It is the lightest integration in the catalog: two fields and you are done. Your store's orders record themselves in SaaS UE, and SaaS UE's price and stock update your catalog.
Step by step
- In the side menu go to Settings → ERP and pick SAAS.
- Fill in the UIE (Unique company identifier) field: the code that identifies your company in SaaS UE.
- Fill in the Api Secret field.
- Click Verify Configuration. It tests the connection and tells you whether it finds products.
- Save. Once both fields are filled in, the Sync Support block appears with the Update all products button.
About the Api Secret: it is a required field, but in practice it does not travel on any call. The only thing authenticated against SaaS UE is the UIE. Verifying the configuration only checks that the field is not empty. If the connection fails, the problem is the UIE, not the secret.
What syncs and in which direction
| What | Direction | When |
|---|---|---|
| Orders | Store → SaaS UE | Immediately, when the order is confirmed |
| Price and stock | SaaS UE → Store | Automatically once an hour, bringing only what changed; and with Update all products |
There is no batching and no accumulation window. The order goes out as a direct send the moment the buyer confirms, and the catalog is updated on the hourly pass or when you force it by hand.
Right after sending an order we ask SaaS UE again for the price and stock of every code in that order. This is the only near-immediate update this integration has: the items you just sold stay current without waiting for the hourly pass.
The sync never creates products. An item that exists in SaaS UE and not in your catalog is discarded. Load it into the store first, with the same code.
There is no configurable warehouse and no configurable price list. The price, the final price, the VAT and the stock of the whole catalog are brought in. If you run several warehouses, the integration does not tell them apart.
The order carries the buyer's data with their tax condition, the items with quantities and prices, and the total.
If you cannot find it or it does not sync
- Nothing talks to the ERP. Check the UIE. It is the only piece of data that authenticates the connection.
- A price or stock change takes a while to show up. The automatic pass is hourly and brings only what SaaS UE marked as changed. To see it now, click Update all products.
- Products with the "Not synced" triangle. See the ERP integration article.
- An order did not arrive. Look at the ERP communication log inside the order itself, where the Retry button is, and at the Integration activity panel. There is no separate "error log".
- The stock I see is not from the warehouse I use. The integration does not let you choose a warehouse.