In Settings → Subscription you can view and pay for your VentasxMayor service: your active plan, the next due date, your invoice history, and the available payment methods (bank transfer with receipt, Mercado Pago, or automatic debit).
How it works
The Billing section shows three summary cards:
- Active plan: your plan, with the period's accumulated orders and sales.
- Next due date: the date and amount of your next invoice.
- Last month: accumulated sales, orders, and plan cost for the previous period.
Below is your invoice history, with period, due date, amount, status, and actions. Each invoice has a status: Payment Pending, Processing payment (receipt under review), Payment overdue, or paid. If you have overdue invoices, a banner at the top summarizes the total owed with a Pay button.
How to pay an invoice
The Pay button on each invoice opens the payment popup with the available options:
- Transfer / Deposit: make the transfer and then upload the receipt in the same popup ("After transferring or depositing, upload the receipt to validate the payment"). The payment stays in Processing until it is validated. You can upload more than one receipt if you paid in installments.
- Pay with Mercado Pago: pay online with a card or account balance — it is credited automatically.
Automatic debit (Mercado Pago subscription)
You can enable a Mercado Pago subscription so the cost is debited automatically every month. The section shows the monthly amount, frequency, payer email, and next debit date, and you can cancel the subscription at any time (invoices go back to manual payment). While the account is suspended you cannot create the automatic debit: the debt must be settled first.
Suspended account
If your account is suspended for non-payment, when you log into the admin you are redirected to this screen with the notice "Your account is suspended" and the Regularize button, which generates the payment for the amount owed. Once the payment is settled, access is restored.
Tips
- If you pay by transfer, always upload the receipt through the payment popup: that is what triggers validation.
- If you have any doubts about a payment, contact support with the period and the receipt attached.
- Automatic debit prevents suspensions caused by missed payments: enable it if you always pay with the same Mercado Pago account.