Coupon codes

A coupon is a code that the customer enters at checkout to activate a discount. Anything you can do with an automatic discount you can do with a coupon-based one: the coupon is simply the key that unlocks it.

Create a discount with a coupon

When creating the discount, in the first step choose With a coupon code instead of Automatic. The discount is built the same way (audience, validity, scope, condition, effect); the codes are generated at the end, in the review step.

• A single discount can have several codes.
• A discount can be both automatic and have coupons.

Usage limits

For each code you define:

Bulk generation

For large campaigns you can generate many codes at once from a prefix. Ideal for:

• Personal codes or one-time-use-per-customer codes.
• Referral programs (one code per customer).
• Handing out codes in a marketing action.

You specify the prefix and the quantity, and the system creates all the codes linked to the same discount.

How uses are counted

• The use is recorded when the order is finalized, atomically: if a code has 100 maximum uses, exactly 100 orders can use it, even if several customers try at the same time.
• If the order is canceled, the use is returned (the code becomes available again).
• If a customer has already used a single-use code, they can't redeem it again.

Messages to the customer

If the coupon can't be used, the customer sees the reason: "Coupon out of uses", "You already used this coupon" or "This discount is not active". When it applies correctly, the saving appears in the cart with the discount's name. See How your customer sees it.

Examples

• Welcome: discount with audience first purchase + coupon BIENVENIDO, 15%, uses per customer = 1.
• Limited campaign: coupon VERANO, maximum uses = 500, expiration at the end of the month.
• Referrals: bulk generation with prefix REF-, 1000 codes, 1 use per customer.

Tips

• For a coupon to be truly "single use per person", set uses per customer = 1.
• Combine the coupon with a date-range validity so it expires on its own.
• Test the coupon in the Simulator by entering the code, to see the discount it unlocks.