Custom payment methods

Decide which payment methods you offer at checkout (bank transfer, deposit, cash, cheque, Mercado Pago) and how much each one adds to or subtracts from the total.

Step by step

If you have the new store:

1. Tap EDIT STORE in the panel header.
2. Go to Content → Payments & shipping.
3. In the Payment group, tick the methods you want to offer, or tap Add method to create a new one with its name, surcharge and notes.
4. Save to publish it.

If you have the classic store:

1. In the side menu, go to Configuration → Payments and Shipping.
2. In the Payment Methods column, type into the Search or type to create an option box.
3. Pick one of the suggested options, or type a new name and create your own method.
4. Set the surcharge and the notes on each row.
5. Tap Save.

What you configure on each method

Each method has exactly three things. There are no other fields:

• The surcharge or discount — a number with a button beside it that toggles between $ (fixed amount) and % (percentage of the total). It is the same field for both: type a positive value and the field reads Surcharge in red; put a minus sign in front and it reads Discount in green. In percentage mode the value is capped between -100 and 100. Switching from $ to % (or back) resets the value to zero.
• Notes — a button that opens a rich text editor. This is where you put the account details, the bank account number or alias, the account holder, the clearing time and the instructions for sending the receipt. The buyer reads them when they pick that method at checkout, and they are included in the order confirmation email.
• Delete — removes the method from your store. The option stays in the suggested list in case you want to add it back.

There is no separate "Instructions" field apart from the notes, and there is no icon picker. The method logo comes from the platform's suggested list; methods you create yourself start with a generic icon.

Renaming a method

In the new store the name is edited on the method itself, inside Content → Payments & shipping ("Name (e.g. Transfer, Mercado Pago)").

In the classic store the name comes from the platform's global list and cannot be edited from your panel. If you need a different name, the practical route is to delete the method and create a new one by typing the name you want into the search box. If you want to change the name or the logo of an existing method, ask support.

How the surcharge is calculated

The payment method surcharge or discount applies to the order total after discounts. If an order comes to 1000, the buyer has a 20% volume discount and the total lands at 800, the surcharge is calculated on that 800.

The buyer sees the surcharge or discount at checkout, next to the method name, before confirming.

Important: a payment method discount affects the order total, not the price shown in the catalog. There is no way to show "this much in cash, this much by card" on the product page: the catalog shows a single price and the difference only appears at checkout. If you want to tell buyers in advance, write it in the method notes or in the checkout notice.

Installments

Installments depend on Mercado Pago and are resolved on its payment page: the buyer chooses there, based on their card and your Mercado Pago account settings. VentasxMayor does not set an installment cap and does not preselect a number. The order stores how many installments they finally chose.

A method called "Mercado Pago 3 installments" is just a name with its own surcharge: it does not force Mercado Pago to offer three installments.

A payment method that changes the discounts

This is possible, and you do it from Discounts, not from the payment method. When you create or edit a discount, the Who gets it? step has a Payment methods field: you pick which ones activate that discount. It works the other way round too, keeping a discount out of the method where you do not want it to run.

Combined with the method surcharge, that covers the classic case: one method with a 10% surcharge and volume discounts limited to the other methods.

Methods belong to the store, not to the customer

Payment methods are configured at the business level and the buyer picks one at checkout. You cannot assign a particular set of methods to one customer or leave them a preconfigured combination.

Keep in mind too that available methods vary by country: Pix, for example, is Brazilian and depends on that market's online payment integration.

If you cannot find it

• You do not see "Payments and Shipping" in the menu: you have the new store. It is in EDIT STORE → Content → Payments & shipping.
• You do not see the Mercado Pago online payments block: it may not be available in your country yet. See the Mercado Pago article.
• A method does not show up for the buyer: in the new store, check that it is ticked under Offer in this store and that you saved.

Tips

• Bank transfer is the most used method in wholesale. Put every detail in the notes: bank, account number, alias, account holder, and what to do with the receipt.
• Offer a discount on transfer or cash to push the methods that cost you no commission, and a surcharge on the ones that do.
• If a customer asks for "30 day credit", create the method with that name and explain the terms in the notes. The platform does not manage collections, but the order is recorded with that condition.