A collection of the official VentasxMayor videos with visual step-by-step explanations of every panel function. Every link points to a chapter of the same master video on YouTube; each timestamp takes you straight to the matching topic.
Introduction
- Intro — general presentation and a tour of the platform's key features.
- Using your store (browsing and registering a customer) — customer registration, browsing the site and adding products to the cart.
- How your customers place orders — the wholesale purchase process, confirmation, payment and shipping terms.
- Administrator access and views — signing in to the panel, the main menus and quick features.
General configuration
- General configuration — store name, logo, colors and general information.
Wholesale configuration
- Products — visibility, unit of measure and currency.
- Sale Conditions — minimum amounts and per-user conditions.
- Payments and Shipping — configuring payment methods and custom shipping.
- Customers — per-customer conditions, authorizations and access.
- Communication — automatic texts and communicating order status.
Tools
- Auto-Seller — automating promotions and reactivating customers.
- Coupons — creating coupons, stackability and conditions.
- Advertising — promotional banners and calls to action.
- Order tracking statuses — custom statuses and showing an order's progress.
- Design — visual customization of the store.
- Chat — configuring the chat widget, WhatsApp and FAQs.
- Free corporate email — creating and using custom mailboxes on your domain.
- Subscription — plans, payments and due dates.
Advanced configuration
- Tools — special settings and optional features.
- Managers — roles and limited panel access.
- Newsletter — emails of interested visitors collected from the site.
- Catalog — generating and exporting catalogs.
Orders
- Orders overview — the list, filters and available operations.
- Information on an order — product, customer, payment and shipping detail.
- Sorting orders by status — using tracking statuses to organize the flow.
- Assembly instructions — a print format optimized for preparing the order.
- Editing an order — changing quantities, products and details on an existing order.
- Reports — downloading sales reports for analysis or accounting.
- Delivery note and label — generating delivery notes and shipping labels.
Customers
- Customers overview — the list, search and filters on the customer base.
- Validating a customer — verifying new registrations before allowing purchases.
- Customer information — the full record with details, history and statistics.
- Editing customers — updating contact, tax and commercial details.
- Custom conditions — discounts, price lists and per-customer rules.
- Creating a customer manually — adding one directly from the panel without going through public registration.
- Deleting a customer — removing a customer and the things to bear in mind.
- Customer reports — exporting information from the customer base.
Products
- Products overview — the list, search and bulk operations on the catalog.
- Configuring a product — basic details, prices, stock and attributes.
- Images and videos — uploading product photos and videos.
- Options — variants such as size, color or flavor.
- Restock notification — automatic notices to customers when an out-of-stock product returns.
- Price List — managing price lists to assign to customers.
Categories
- Categories overview — the structure of the category tree.
- Sorting categories — manual and hierarchical reordering of categories.
- Design — hiding, moving and visually customizing categories.
Metrics
- Metrics overview — the wholesale business's main KPIs.
- Abandoned cart — recovering sales from unfinished carts.
- Products and areas — performance by product and by geographic area.
Sellers
- Setup and use — adding sellers, assigning customers and permissions.
- The seller's view — what a seller sees and can do from their login.
Importer
- Importer overview — what it is for and the general import flow.
- Exporting and editing — downloading the spreadsheet, editing it and uploading the modified file.
- Worked example — a complete case of bulk product loading.
- Image importer — bulk uploading images linked to products.
Price changes
- Bulk percentage increase or decrease — changing prices by sector or selection, as a percentage.
Additional resources
- Example spreadsheet — a Google Sheet with a detailed example for completing a bulk import.