Order minimums: amount, units and pack size

In wholesale, almost nobody sells one at a time. VentasxMayor has four different minimums, and picking the wrong one is the most common cause of "I set the minimum and it isn't respected". Two act on the whole order and two on a specific variant.

Step by step

Requiring a minimum amount or quantity per order (new store)

If your panel header shows EDIT STORE, these minimums live in the editor:

1. Tap EDIT STORE and open the Screens group.
2. Open the Cart screen.
3. In the Order minimums block, fill in Minimum order amount, Minimum reorder amount, Minimum quantity, Minimum reorder quantity and Days for the reorder minimum, as needed.
4. Tap Save.

Requiring a minimum amount or quantity per order (classic store)

1. In the side menu, go to Configuration → Wholesaler → Sale Conditions.
2. Fill in Initial Minimum Purchase Value with the amount a new customer's first purchase has to reach.
3. Fill in Initial Minimum Quantity of Units if you want to require units instead of money.
4. If you want a different floor for subsequent purchases, fill in Minimum Restock Purchase Value and Minimum Restock Quantity of Units.
5. Use Expiration for initial minimum purchase if you want the initial minimum to be required again after N days without a purchase.
6. Decide whether the minimum also applies to your sellers with Apply minimum purchase to sellers.
7. Save.

Requiring a minimum number of units of a variant

1. Go to Catalog → Products and open the product.
2. Go to the Options tab.
3. In the variant's row, fill in Min with the minimum number of units of that variant.
4. Fill in Package if that variant is sold in closed packs.
5. Save the product.

Giving one specific customer a different minimum

1. Go to Sales → Customers and open the customer's record.
2. Go to the Commercial conditions section.
3. Fill in Custom Minimum Purchase with the amount that applies to that customer.
4. Save.

The customer's minimum overrides the business one.

What each minimum measures

The first two block you when closing the order. The last two act on that variant's line.

The minimum that does not exist: across variants of the same product

This is the most frequent question on the subject and the honest answer is that it is not supported.

If you sell t-shirts in S, M and L and you want to require eight units across the three sizes, there is no way. The Min field is validated size by size: with Min 8 on each one, a buyer who wants to build a size run has to take 8 S, 8 M and 8 L. There is no control that adds up the units of one product across its variants and blocks below the total.

The two real alternatives:

• Require the minimum at order level. The Minimum Quantity of Units adds up every unit in the cart, whatever product they belong to. That works if a general floor is enough for you.
• Reward instead of blocking. A volume discount with Per each product separately aggregation does add up the variants of the same product and applies the benefit once the threshold is reached. It does not stop somebody buying seven, but it makes eight worth their while.

If you cannot find it

• You don't see Sale Conditions in the menu. It is inside Configuration → Wholesaler. If you do not see Wholesaler either, your user does not have the configuration permission.
• You set the minimum and a customer still bought for less. Check whether that customer has a Custom Minimum Purchase in their Commercial conditions section: that value takes priority. Also check whether they are a seller and whether Apply minimum purchase to sellers is off.
• You set Min on a variant and the buyer still took fewer. Min is validated per variant and only on the variants they actually added. If they took a different variant of the same product, that one has its own Min.
• You imported the catalog from a spreadsheet and the Min values were lost. The import spreadsheet has a package column but no minimum column. The per-variant Min is entered by hand on the product record.