Categories are your catalog's index. They are how a wholesale buyer finds what they came for without scrolling an endless list. You build them as a tree, with as many subcategories as you need.
Step by step
- In the side menu, go to Catalog → Categories.
- At the top right, tap Create category. A node is appended to the tree and its form opens.
- Type the Name and tap Back.
- To create a subcategory, find the parent category in the tree and tap the + icon on its row. The new one hangs off it and opens so you can name it.
- To rename any of them, tap the pencil icon on its row.
- Tap Save at the bottom of the screen. Nothing you did is recorded until that click: creating, renaming, moving, hiding and deleting are all drafts until you save.
There is no limit on levels, but two or three cover almost any catalog.
Assigning products to a category
You do this from the product, not from the tree. In Catalog → Products, open the product, and on the General tab, Categories card, pick one from the dropdown.
A product can sit in several categories at once: tap Add and another selector appears for the next one. You add them one at a time. There is no action that assigns many products to a category in bulk.
From the tree, the Products button on each row takes you to the listing already filtered by that category, and the number in parentheses tells you how many it holds.
Reordering categories
Drag the category row inside the tree to whatever position or level you want, then save.
Categories have no automatic alphabetical order. The order you leave them in is the order your buyer sees.
Sorting the products inside a category
Open the category with the pencil and scroll down to Product Display, field Order by:
- Manual
- Alphanumeric
- Price Asc and Price Desc
- Newest first
Columns sits right there too. It sets how many products fit per row in the grid.
Manual order uses the order you saved by dragging products in the store view. That drag exists in the classic store: tap STORE in the top bar, enter the category, tap the Order button (the one with four arrows), move the products with your mouse, then tap the same button again to confirm. The new store has no equivalent drag mode. If you pick Manual and never saved an order, products come out newest to oldest.
Hide instead of delete
Open the category and turn on Hide. The on-screen help says it plainly: it hides that category completely from the store, and customers do not see it anywhere.
This is the right move when a line stops selling but you do not want to touch the products, especially if those products also live in other categories. Hiding the category loses nothing and saves you editing them one by one.
Deleting a category that still has products
The X icon on the row deletes the category. If it holds products, a warning appears explaining exactly what will happen:
- Products that were in only that category end up with no category and stop appearing in the store until you assign them another one.
- Products that belong to several categories stay visible in the others.
If you end up with orphaned products, find them in Catalog → Products by setting the Categories filter to No. From there you open each one and give it the new category.
The category's other fields
- Search engine title and Search engine description, for your Google ranking.
- Google Taxonomy, for Google Shopping.
- Header: Title Image, with its background color and text color, plus Hide Title if you want only the image to show.
- Category Background: background image and background color.
- Promotional Banner: Banner and Banner Mobile, with Banner Link, Banner Margen and Banner Redondeado.
With large catalogs, the search box in the tree header walks you from match to match with the up and down arrows.
If you cannot find it
- You created a category and cannot see it in the store: most often you did not tap Save, or it was left on Hide. In the new store, a category with no visible products inside is also not shown.
- You drag a product between categories and it snaps back: products do not move by dragging in the tree. You change a product's category from its own form.
- You cannot see the Order button with the four arrows: it belongs to the classic store and you have to be a manager. It does not exist in the new store.
- You cannot see Catalog → Categories: your user has no permission over products.