VentasxMayor synchronizes wholesale orders with your management system (ERP), keeping information up to date across both platforms and eliminating the need for manual data entry.
How it works
Each order displays its ERP sync status, which can be: OK (successfully synced), ERROR (sync failed), or PENDING (not yet processed). When an error occurs, you can view the problem details and retry the synchronization.
ERP synchronization is fundamental for wholesale businesses that handle large daily order volumes and need their management system to automatically reflect sales made on VentasxMayor. This includes stock updates, packing slip generation, trade account management, and accounting.
The platform supports multiple ERP formats, including Jesus Fernandez, Decimo Arte, Contabilium CSV, and others. The format is configured according to the system your business uses. Integration can also be done through Dragonfish Bridge, a desktop application that connects VentasxMayor with ERPs that do not have a direct API.
Available options
- View sync status: Check whether the order synced successfully, has errors, or is pending.
- View error details: Access the error log to understand why synchronization failed (for example, product code not found in the ERP, customer not registered, etc.).
- Retry sync: Reprocess the synchronization after correcting the problem in the ERP or in the order data.
- Export: Download orders in Excel or CSV format, or as a custom picking sheet PDF. Export columns are configurable to match your wholesale operation's needs.
Tips
- Periodically review orders with ERROR sync status to prevent inconsistencies from building up with your ERP. In high-volume wholesale operations, even a one-day delay can cause stock problems.
- If an error persists after retrying, check your ERP connection settings or contact support. The most common errors are outdated product codes or wholesale customers not registered in the ERP.
- Excel and CSV exports are useful as backups, for importing data into other systems, or for sharing information with the logistics team.
- The picking sheet PDF facilitates wholesale order preparation in the warehouse, displaying products, quantities, and locations optimized for the operation.