Define which shipping methods you offer to your wholesale buyers, each with its surcharge or discount and the operational notes the method needs. It's configured in Settings → Wholesale → Payments and Shipping → Shipping. The list is filled in by picking from the country's suggested list (curated by VentasxMayor with the usual carriers) or by creating your own carriers from the same search box.
How it works
The Shipping section of the business has a "Search or add" combo. When you start typing a name, you have two options:
- Pick a carrier from the suggested list (Andreani, OCA, Correo Argentino, local carriers, etc., depending on the country). VentasxMayor curates this list with the most common carriers per country.
- Create your own carrier: if what you need isn't on the list, type the name and pick "Create new". The carrier is added to the business's list with a generic truck icon you can edit later.
Once selected, every carrier shows as a row with its logo and name. On each row you configure how much it adds or removes from the total and the operational information the buyer needs to see when choosing it.
Form fields
- Search or add: select-and-create combo. Filters the suggested list or creates a new carrier.
- Surcharge or discount (
negocio-shipping/recargo): number applied to the order. Has a side toggle to choose between$(fixed amount) or%(percentage of the total). Negative values = discount, positive = surcharge. - Notes (
negocio-shipping/notas): markdown editor to write everything operational the buyer needs: branches, hours, carrier contact, pickup mode, dispatch data, etc. It's shown to the buyer when they pick that shipping at checkout. - Delete: removes the carrier row from the business without touching the country's suggested list.
If you created the carrier yourself, you can edit its name, logo, country, contact data, and website later from the carrier screen (carrier identity fields are edited there; business fields — surcharge, notes — always stay in the business's Shipping section).
Delivery times
Estimated delivery time isn't configured at the shipping-method level. It's communicated to the buyer through the order tracking states (Orders → Tracking states), where you can:
- Create custom states (Received, Preparing, Dispatched, In transit, Delivered, etc.) with your own colors and names.
- Define an automatic email per state with the timeframe or update relevant to the order at that moment.
- Notify the buyer when the order moves to a new state.
This way you can adjust the message to the real case (a large order may take longer than a small one, one zone longer than another) rather than locking in a fixed time at the shipping method.
What does NOT exist
- ❌ Automatic buyer geolocation: the platform doesn't detect the zone, state, or country to filter carriers. The buyer picks the shipping method manually at checkout.
- ❌ Delivery time as a carrier field: it has to be communicated from tracking states or from the carrier's Notes field.
- ❌ Rate calculation by weight or volume: the surcharge is applied as a fixed amount or a percentage of the order total — there's no integration with carrier APIs that return real per-package rates.
Tips
- If you use a carrier habitually, it pays off to set it up as your own carrier with its commercial name and logo — buyers recognize it better than a generic name.
- Use Notes for everything the buyer needs to see: dispatch address, packing hours, carrier contact, coordination flow. That's where they read the most.
- Pickup at the warehouse or factory is a very useful option for local wholesalers — set it up as another method with $0 surcharge and notes detailing address and hours.
- Coordinate the setup with Zones, rates, and free shipping if you want to offer a differentiated tariff per region (manually, without geo).
- Keep consistency between the Checkout notice (seen by every buyer before finalizing) and the Notes of the shipping method — the buyer shouldn't find contradictions between the two texts.