Create and manage the shipping methods available to your wholesale buyers, adapted to the logistics needs of wholesale operations.
How it works
Define the shipping methods you offer to your wholesale buyers. Each method has a name, a price, and an estimated delivery time. You can create multiple options to cover different regions, order volumes, or delivery modes. Your buyers choose their preferred option during checkout.
In B2B wholesale operations, shipping logistics differ from retail — orders are typically large volumes delivered to warehouses or commercial locations, and shipping methods may include freight transport, warehouse pickup, or delivery with your own fleet.
Shipping methods are configured inside the Payments and shipping section of the admin panel.
Create a shipping method
You have two ways to add a method:
- Pick a predefined option: the selector shows predefined options based on your business country. Select one from the list to add it to checkout.
- Create a custom option: if the option you need is not in the list, type the name in the search field and click to create it. It will be available for use.
Remember to save your changes so the method becomes active for your buyers at checkout.
Available options
- Method name: Assign a descriptive name adapted to your wholesale operation — for example, "Freight transport," "Warehouse pickup," "Own fleet delivery," "Express metro area," "Regional carrier."
- Price: Set the shipping cost for each method. In wholesale operations, costs usually vary significantly based on order volume.
- Estimated time: Indicate the estimated delivery timeframe so the buyer can plan their stock.
- Multiple options: Create different methods for different zones, speeds, or order volumes.
Surcharges and discounts per shipping method
Each shipping method can have a surcharge or a discount that is automatically calculated and applied to the order when the customer selects it at checkout.
- Surcharge (default): enter the amount you want to add to the total. You can toggle between percentage (%) and fixed amount ($) using the button next to the field.
- Discount: enter the value and prepend a minus sign ("-") to turn it into a discount. The amount will be subtracted from the total when the buyer picks that method.
The surcharge or discount is automatically shown next to the method name at checkout, in parentheses (for example, "Freight transport (Surcharge 5%)" or "Warehouse pickup (Discount 10%)"), so the buyer clearly sees how it affects their order before choosing it.
How they are calculated
Shipping surcharges and discounts are calculated on the order total, with or without any volume discount already applied.
Example: an order totals $1000 and receives a 20% volume discount. The total drops to $800, and the shipping surcharge or discount is calculated on that $800, depending on which method the buyer selects.
Notes per shipping method
Each method supports a note that accompanies the method when the buyer selects it. This is useful for spelling out conditions, instructions, or specifics (pickup hours, carrier details, requirements to coordinate delivery, etc.).
The note is edited with a rich text editor that supports links, images, and formatted text.
The buyer sees the note in two places:
- At checkout, displayed below the method when they select it.
- In the order confirmation email, alongside the shipping details.
Tips
- Offer warehouse or plant pickup as a primary option if your wholesale buyers are in your area — many prefer to pick up to save on freight costs.
- Be realistic with estimated times so your buyers can plan their stock and their own sales.
- Combine this configuration with shipping zones to adjust prices by region — freight costs in wholesale operations vary greatly based on distance.
- Consider creating specific shipping methods for large-volume orders with preferential rates, encouraging bigger purchases.
- Use notes to make the conditions of each method explicit (for example, pickup days, carrier lead times, or load requirements) and avoid repeated questions.